Active Incident

Updated a few seconds ago

Incident Status

Degraded Performance

Components

Dashboard, Data processing, Data collection, TikTok, Meta, Pinterest, Google, Microsoft, Shopify, Amazon, Orders API, MNTN

Locations

Primary Data Center, External data integrations, API



March 16, 2026 9:29AM PDT
March 16, 2026 4:29PM UTC
INVESTIGATING

We are investigating a data processing issue that began around March 13 and is causing some website visits and purchases to be undercounted in reporting, and we’ll follow up with details and remediation as soon as we have them.

March 16, 2026 11:15AM PDT
March 16, 2026 6:15PM UTC
IDENTIFIED

We have deployed a fix and are rerunning our data pipelines to correct reporting for all affected customers; no data has been lost.

Dashboard




Degraded Performance

Data processing




Degraded Performance

Data collection




Degraded Performance

TikTok




Degraded Performance

Meta




Degraded Performance

Pinterest




Degraded Performance

Google




Degraded Performance

Microsoft




Degraded Performance

Shopify




Degraded Performance

Amazon




Degraded Performance

Orders API




Degraded Performance

MNTN




Degraded Performance

0

Upcoming Maintenances

6

Incidents Last 30 Days

0

Maintenances Last 30 Days

External Services

History (Last 7 days)

Incident Status

Degraded Performance


Components

Dashboard, Data processing, Data collection, TikTok, Meta, Pinterest, Google, Microsoft, Shopify, Amazon, Orders API, MNTN


Locations

Primary Data Center, External data integrations, API




March 11, 2026 10:05AM PDT
March 11, 2026 5:05PM UTC
IDENTIFIED

We are aware of Pinterest API currently experiencing issues that are causing delays and gaps in Pinterest data ingestion in Northbeam. We are monitoring the upstream incident and will update here once Pinterest data processing has fully recovered.

March 11, 2026 11:36AM PDT
March 11, 2026 6:36PM UTC
MONITORING

We are seeing signs of recovery on Pinterest API. We will continue to monitor and update here once data processing has fully recovered.

March 12, 2026 8:06AM PDT
March 12, 2026 3:06PM UTC
RESOLVED

Pinterest data processing delay has been resolved and all customers are now caught up.