Northbeam Status Page
All Systems Operational

Updated a few seconds ago

Dashboard




Operational

Data processing




Operational

Data collection




Operational

TikTok




Operational

Meta




Operational

Pinterest




Operational

Google




Operational

Microsoft




Operational

Shopify




Operational

Amazon




Operational

Orders API




Operational

MNTN




Operational

X (Twitter)




Operational

Snap




Operational

0

Upcoming Maintenances

4

Incidents Last 30 Days

0

Maintenances Last 30 Days

External Services

Google Cloud

Shopify

History (Last 7 days)

Pixel Data Collection Disruption - Legacy Infrastructure OutageOperational

Incident Status

Operational


Components

Data collection


Locations

Primary Data Center



June 14, 2026 12:22AM PDT
June 14, 2026 7:22AM UTC
MONITORING

A network outage at a legacy infrastructure provider caused a disruption in pixel data collection earlier this evening. Data collection has resumed. This incident affected customers still on our legacy infrastructure. During the disruption window, those customers experienced a loss of visit and event data. Because pixel events are sent from the visitor’s browser in real time, events that failed to deliver during this period cannot be recovered. Affected customers will see a gap in visits, pageviews, and attributed revenue for this window. The legacy third-party provider has recovered, and we are actively monitoring the situation. Migration off this legacy infrastructure has been underway for existing customers, and we will continue working directly with the remaining customers to complete that migration. We will also reach out to affected customers directly.

June 14, 2026 11:43AM PDT
June 14, 2026 6:43PM UTC
RESOLVED

The issue has been fully resolved. Data processing is operating normally. Migration off this legacy infrastructure has been underway for existing customers, and we will continue working directly with the remaining customers to complete that migration. We will also reach out to affected customers directly.
Meta Ads API DisruptionService Disruption

Incident Status

Service Disruption


Components

Dashboard, Data processing, Data collection, TikTok, Meta, Pinterest, Google, Microsoft, Shopify, Amazon, Orders API, MNTN, X (Twitter), Snap


Locations

Primary Data Center, External data integrations, API



June 10, 2026 3:30PM PDT
June 10, 2026 10:30PM UTC
IDENTIFIED

We are observing degraded performance and intermittent failures when attempting to fetch data from Meta's Ads API. We began observing these issues around 2026-06-10 5:45 PM ET. As a result, data processing is currently delayed across Northbeam, and you may experience delays in reporting and performance metrics. There is no indication of data loss at this time; delayed data is expected to backfill once Meta's API performance stabilizes. Our engineering team is actively monitoring Meta's API status and will provide updates as soon as we have more information or a resolution path.

June 11, 2026 6:29AM PDT
June 11, 2026 1:29PM UTC
RESOLVED

The upstream issue has been resolved and data pipelines are caught up.