Northbeam Status Page
Active Incident

Updated a few seconds ago

Amazon Data DelaysDegraded Performance

Incident Status

Degraded Performance

Components

Amazon

Locations

External data integrations


December 3, 2025 10:02AM PST
December 3, 2025 6:02PM UTC
IDENTIFIED

We are currently seeing a delay in data being returned from Amazon. As a result, reporting that depends on Amazon data may be delayed or incomplete on the Northbeam dashboard. Our team is closely monitoring the situation and working to surface up-to-date information as soon as possible . We appreciate your patience and apologize for any inconvenience this may cause.

December 10, 2025 5:24AM PST
December 10, 2025 1:24PM UTC
MONITORING

We deployed multiple adjustments to speed up the process over the past few days. Most customers' Amazon data has caught up; we are monitoring the remaining delayed connections and communicating with the Amazon team to identify root cause of the drastic delays in API responses.

Dashboard




Operational

Data processing




Operational

Data collection




Operational

TikTok




Operational

Meta




Operational

Pinterest




Operational

Google




Operational

Microsoft




Operational

Shopify




Operational

Amazon




Degraded Performance

Orders API




Operational

MNTN




Operational

0

Upcoming Maintenances

4

Incidents Last 30 Days

0

Maintenances Last 30 Days

External Services

Google Cloud

Shopify

History (Last 7 days)

Dashboard services are downService Disruption

Incident Status

Service Disruption


Components

Dashboard, Data processing


Locations

Primary Data Center



December 11, 2025 8:59PM PST
December 12, 2025 4:59AM UTC
INVESTIGATING

We've detected that the dashboard is down. We are currently investigating.

December 11, 2025 9:49PM PST
December 12, 2025 5:49AM UTC
MONITORING

We are seeing the dashboard services recover. We will continue monitoring to ensure services are fully running.

December 11, 2025 10:30PM PST
December 12, 2025 6:30AM UTC
RESOLVED

All services are back online.
Attribution updates delayOperational

Incident Status

Operational


Components

Data processing


Locations

Primary Data Center



December 10, 2025 5:30AM PST
December 10, 2025 1:30PM UTC
MONITORING

An operational issue caused attribution pipeline delays, starting 3:51am PT. The issue has been fixed, and the system is recovering.

December 10, 2025 5:51AM PST
December 10, 2025 1:51PM UTC
MONITORING

Attribution data is now up to date for 30% of the affected customers, with the rest catching up rapidly.

December 10, 2025 6:21AM PST
December 10, 2025 2:21PM UTC
MONITORING

Over 85% of the affected customers have up to date attribution data, and the rest are progressing rapidly.

December 10, 2025 7:23AM PST
December 10, 2025 3:23PM UTC
RESOLVED

All customers are caught up.